If you need assistance, contact Technology Help.
#MOBILE DUO APP HOW TO#
If you have questions about how to use Duo, the Technology Help website offers a self-help guide on how to Set Up and Use Duo. Get Tips for Using Duo to reduce effort, save money, ensure access to systems, and protect your personal information. Tips for Using Duo Effectively.Īt the U, we use Duo to help protect our personal information as well the University’s systems and data. Helpful tips will make it easier to enroll and add a device. Users who are new to Duo will enjoy an enhanced enrollment experience in the new version. If you use the mobile app to get a Duo Passcode, note that the passcode will be hidden until you click “show.” This change is intended to improve information security by enabling you to make sure that your mobile device screen cannot be seen by others when the passcode appears. Duo has made this change to align with the user experience and design of other similar applications. In the new version (4.0.0) the approve checkmark button will be on the right.
![mobile duo app mobile duo app](https://uis.georgetown.edu/wp-content/uploads/2020/02/duo-install2-768x854.jpg)
In older Duo mobile versions, the green “approve” checkmark button appeared on the left. Other notable differences include: Approve Button Moved to the Right. People who are already using Duo’s mobile app will notice a new look and feel. If your phone can no longer accept Duo push, you may wish to contact Technology Help to request a Duo hardware token. What are my authentication options DUO Push if you have the DUO Mobile App installed on your smartphone or tablet, you can receive a push notification. To generate the passcode, open the Duo Mobile app on your phone or tablet.
#MOBILE DUO APP UPGRADE#
Please note: Older operating systems that are no longer supported may not be able upgrade to the new version. Simply choose the Enter a Passcode option when you get the Duo authentication prompt.
#MOBILE DUO APP UPDATE#
All you need to do is tap Approve on the Duo login request received at your phone.Ĥ.Duo Security, the University of Minnesota’s two-factor authentication provider, will update the user interface for the mobile app for Android and iOS in October 2021.ĭepending on your device settings, your mobile app will automatically update or you will need to manually initiate the update once it becomes available to you. Your device is ready to approve Duo authentication requests.Ĭlick Send me a Push to give it a try. With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone or a phone call to your device (depending on your selection).Ĭlick Continue to login to proceed to the Duo Prompt. If this is the device you'll use most often with Duo then you may want to enable automatic push requests by changing the When I log in: option and changing the setting from "Ask me to choose an authentication method" to "Automatically send this device a Duo Push" or "Automatically call this device" and click Save. You can use Device Options to give your phone a more descriptive name, or you can click Add another device to start the enrollment process again and add a second phone or another authenticator. The "Continue" button is clickable after you scan the barcode successfully.Ĭan't scan the barcode? Click Or, have an activation link emailed to you instead. and follow the instructions. Follow the platform specific instructions for your device:
![mobile duo app mobile duo app](https://duo.com/assets/img/documentation/whatsnewduomobile/duo-mobile-old-new-ios.png)
![mobile duo app mobile duo app](https://www.lifewire.com/thmb/IBCimM0SU-RVLMmQWT36-bUVLkg=/3240x1920/filters:no_upscale():max_bytes(150000):strip_icc()/duo-mobile-on-android-4178503-22-5bf2782646e0fb002632411b.jpg)
On iPhone, Android, and Windows Phone activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. After installing our app return to the enrollment window at and click I have Duo Mobile installed.Īctivating the app links it to your account so you can use it for authentication.
#MOBILE DUO APP INSTALL#
For instructions on configuring DUO protected email on your mobile device visit this page.įollow the platform-specific instructions on the screen to install Duo Mobile. Choose this method during enrollment to install the Duo Mobile App on your phone and during the login process you will select send me a push.